GigGroove Privacy Policy
This Privacy Policy explains how GigGroove ("we", "our", "us") collects, uses, and protects your information when you use the GigGroove mobile application and related services.
1. Information We Collect
- Account details, such as name, email address, password (stored securely), and account type.
- Profile information you provide, such as bio, location, genres, instruments, portfolio links, and profile photo.
- App usage data and technical diagnostics needed to improve app stability and performance.
- Support communications and messages you submit through support/contact forms.
2. How We Use Your Information
- To create and manage your account.
- To enable profile discovery, matching, communication, and platform functionality.
- To verify your account (for example, email verification).
- To provide support, fix bugs, and improve app quality and security.
- To comply with legal obligations and enforce platform rules.
3. Data Sharing
We do not sell your personal data. We may share data only when necessary:
- With service providers who help us run the app (hosting, infrastructure, analytics, support tools).
- When required by law, regulation, or legal process.
- To protect the rights, safety, and security of users and the platform.
4. Data Retention
We keep personal data only as long as needed for the purposes described in this policy, unless a longer period is required by law.
5. Security
We use reasonable administrative, technical, and organizational safeguards to protect your information. No method of transmission or storage is 100% secure, but we continuously work to protect your data.
6. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict use of your personal data. You may also request account deletion by contacting us.
7. Children
GigGroove is not intended for children under 13 (or the minimum age required in your country). We do not knowingly collect personal data from children under the applicable minimum age.
8. International Data Transfers
Your information may be processed in countries other than your own. Where required, we apply safeguards for cross-border data transfers.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date on this page.
10. Contact Us
If you have questions or requests related to privacy, contact us at: admin@giggroove.com